Profiles and case studies

As part of the Information Management Project we wanted to provide evidence of the range and contribution of information management to the workplace and society and to inspire others into the IM profession by providing role models and champions. These career profiles have been contributed by members of our Information Management Leaders Group whose professional expertise and experience is helping to inform the project.

The case studies demonstrate the wide range of contexts in which information management operates and are here to provide evidence of IM making positive contributions to helping organisations meet their corporate objectives (or perhaps evidence of what did not work) which is just as important when it comes to continuing professional development

  • Case study: A firm of architects

    A firm of architects; organisational structure was hierarchical comprising directors, associates and approximately 150 employees. There were inadequacies in retention, storage and retrieval of information relating to client projects. 

  • Case study: Local Government Communities of Practice

    The local government sector in England and Wales has been motivated to improve service delivery by a number of recent agendas, among them drives for efficiency and self-regulation.

  • Case study: Rapid access to up-to-date and consistent data for HMG accountability

    Working in a central government department has much in common with any other large organisation – there is a great need for high quality data, information and knowledge for use in formulating policy, monitoring achievements and progress and recording decisions and actions.

  • Case study: Rapid access to up-to-date and consistent data from HMG accountability

    Discusses the role of good IM in central government and descrbes a new system set up to ensure best practice in Whitehall.

  • Case Study: Therapeutic Resource Centers (TRCs)

    Therapeutic Resource Centers (TRCs) – an electronic resource for disseminating pipeline evolution, competitor profiles, congress information, news and other competitive information with employees of a biopharmaceutical company.

  • Graphic: Today's Information Management Professional

    Denise Carter, MD of DCision Consult and a member of CILIP's Information Management Leaders Group has produced a graphic which distills the IM professional's competencies to help explain what an IM professional means today.

  • Profile: Andrew MacFarlane

    Andrew MacFarlane is a Reader in Information Retrieval at City University London, and is heavily involved in teaching information science and information systems students. 

  • Profile: Jela Webb

    Jela is a Senior Lecturer at the University of Brighton and published author specialising in information and knowledge management. She is also the founder of AZIONE an information and knowledge management consultancy through which she works with organisations helping them to meet the challenges of operating successfully in the information economy. 

  • Profile: Karen McFarlane, CMG BA FCLIP

    I have worked in Information Management (IM) most of my career. I was originally attracted to IM because I felt my library and information skills could add value in managing information and records. I had realised that my experience and skills in classification and indexing were transferable and could be used to make a difference in information, web/intranet and record management. 

  • Profile: Malcolm Weston BA MCILIP

    Malcolm Weston is a Knowledge Management specialist in the Systems and Knowledge team which is part of AECOMs Europe, Middle East and Africa Strategy Group and has worked in Information Management for a large part of his career, a role he moved into from managing corporate technical library and information services at consulting engineering practices.

  • Profile: Sandra Ward

    Information management has always been the focus of Sandra Ward's career. Her profile discusses how her career has developed from her beginnings at the Wellcome Institute and the IM profession in general.

  • Profile: Stella Dextre Clarke

    During my lifetime the information landscape has changed dramatically, as physical libraries both large and small have been first supplemented and then mostly replaced by computer files, electronic collections and networks, and awesome power to analyse and revolutionize data flows. Fortunately an early grounding in the principles of information management has not obliged me to stick with the ways of the past.

  • Profile: Stephen Phillips

     

  • Profile: Steve Dale

    I live and work in the UK, happily married with two grown-up children and two grandchildren – who keep me fit and young! I’ve been self-employed as a Knowledge and Information Professional since 1999, prior to which I worked for Reuters (now Thomson-Reuters), and before that, the Royal Navy.

    My professional life and career have evolved from three key disciplines:

  • Profile: Yvonne Abel

    Perhaps I was always a curious child, wanting to know how things work and what is what. It was certainly that led me to a degree in Applied Physics. My university flatmates, Biochemistry students, often used up to date research papers rather than text books for their studies and I became interested in how they found their research material.

  • Profile: James Castle

    Now working in a "non-library" environment, James Castle discusses his career, future aims and ambitions and offers some advice to new professionals.

  • Profile: Julia Jones

    Julia Jones, Head of Information Management and Practice at The National Archives, writes about her background and career in various roles across the library and information profession.